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Hey,

Thanks so much for dropping by my booking page. I can't wait for us to work together. Due to the nature of my industry, I have had to put a cancellation policy in place, I hope you understand.

I respect that your time is valuable and appreciate that you understand mine is too.

I have a 24 hour cancellation policy. Any cancellations that occur 24 hours or more before the scheduled time are able to be re-booked at no additional cost to the client.

The first time a cancellation is made within the 24hr period prior to the time of the booked appointment, the client will be given the opportunity to re-book (with no financial penalty applied).

Any subsequent cancellations by/for the same client that occur within the 24 hour period may result in a cancelled booking fee being applied (which will be equal to the value of the consultation fee for that booking which had been made and subsequently cancelled).

Clients who make a booking and subsequently fail to present for their designated appointment (and have not contacted me to cancel their appointment), may result in a cancelled booking fee being applied (which will be equal to the value of the consultation fee for that booking which had been made and subsequently cancelled).

Refunds are not issued for cancelled appointments.

Thanks for your understanding,

Elle x